CASE-0243082-0
CASE-0243082-0 · HR case · projected from the master template
- case_id
- CASE-0243082-0
- subject_employee_id
- EMP-0243082
- subject_employee_name
- Rania B. Serrano
- case_type_code
- ACCOM
- case_type
- Accommodation request
- category
- Accommodations
- status
- closed
- severity
- medium
- confidential
- yes
- anonymous
- no
- assigned_to_id
- EMP-0141313
- assigned_to_name
- Esperanza A. Gupta
- opened_on
- 2024-12-21
- sla_due_on
- 2024-12-31
- closed_on
- 2025-01-17
- days_open
- 27
- sla_breached
- yes
- summary
- Query about overtime classification for a non-exempt role.
- note_count
- 3
- resolution
- Reviewed and concluded. Actions recorded in the case notes.
Case notes (3)
| note_id | case_id | recorded_on | author_name | internal | body |
|---|---|---|---|---|---|
| CNOTE-0243082-0-2 | CASE-0243082-0 | 2024-12-27 | Greta Rosales | no | Acknowledgement sent to the reporting party within SLA. |
| CNOTE-0243082-0-1 | CASE-0243082-0 | 2024-12-26 | Farah Devereux | yes | Initial intake call completed. Scope of the concern documented. |
| CNOTE-0243082-0-0 | CASE-0243082-0 | 2024-12-24 | Cristian Oliveira | yes | Referred to the accommodations team for assessment. |