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Endpoints / load-j1yko-0036 / HR cases / CASE-0383344-0

CASE-0383344-0

CASE-0383344-0 · HR case · projected from the master template

case_id
CASE-0383344-0
subject_employee_id
subject_employee_name
Anonymous reporter
case_type_code
ATTEND
case_type
Attendance concern
category
Performance
status
closed
severity
critical
confidential
no
anonymous
yes
assigned_to_id
EMP-0046854
assigned_to_name
Andres Farooq
opened_on
2024-08-13
sla_due_on
2024-09-03
closed_on
2024-09-18
days_open
36
sla_breached
yes
summary
Query about overtime classification for a non-exempt role.
note_count
4
resolution
Reviewed and concluded. Actions recorded in the case notes.

Case notes (4)

note_idcase_idrecorded_onauthor_nameinternalbody
CNOTE-0383344-0-3CASE-0383344-02024-08-25Marcelo D. BrennannoAcknowledgement sent to the reporting party within SLA.
CNOTE-0383344-0-1CASE-0383344-02024-08-19Thiago FrasernoReferred to the accommodations team for assessment.
CNOTE-0383344-0-2CASE-0383344-02024-08-19Esteban C. SiddiquinoInitial intake call completed. Scope of the concern documented.
CNOTE-0383344-0-0CASE-0383344-02024-08-16Russell A. NorringtonyesNo policy violation substantiated; case closed with guidance.