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CASE-0052574-0

CASE-0052574-0 · HR case · projected from the master template

case_id
CASE-0052574-0
subject_employee_id
EMP-0052574
subject_employee_name
Zaid Nguyen
case_type_code
LEAVE
case_type
Leave of absence question
category
Leave
status
resolved
severity
medium
confidential
yes
anonymous
no
assigned_to_id
EMP-0053639
assigned_to_name
Elias Serrano
opened_on
2026-04-08
sla_due_on
2026-04-13
closed_on
2026-05-05
days_open
27
sla_breached
yes
summary
Concern about workload and sustained overtime in the team.
note_count
2
resolution
Reviewed and concluded. Actions recorded in the case notes.

Case notes (2)

note_idcase_idrecorded_onauthor_nameinternalbody
CNOTE-0052574-0-0CASE-0052574-02026-04-11Willa GudmundssonyesOutcome communicated to the reporting party.
CNOTE-0052574-0-1CASE-0052574-02026-04-11Tesfaye LandryyesManager coaching arranged as a follow-up action.