CASE-0280718-0
CASE-0280718-0 · HR case · projected from the master template
- case_id
- CASE-0280718-0
- subject_employee_id
- EMP-0280718
- subject_employee_name
- Ophelia C. Mahmoud
- case_type_code
- PAY
- case_type
- Pay or benefits discrepancy
- category
- Payroll
- status
- resolved
- severity
- high
- confidential
- no
- anonymous
- no
- assigned_to_id
- EMP-0089604
- assigned_to_name
- Ivan A. Kuznetsov
- opened_on
- 2023-01-01
- sla_due_on
- 2023-01-08
- closed_on
- 2023-01-09
- days_open
- 8
- sla_breached
- yes
- summary
- Request for mediation between two team members.
- note_count
- 3
- resolution
- Reviewed and concluded. Actions recorded in the case notes.
Case notes (3)
| note_id | case_id | recorded_on | author_name | internal | body |
|---|---|---|---|---|---|
| CNOTE-0280718-0-2 | CASE-0280718-0 | 2023-01-09 | Grace A. Verhoeven | yes | Acknowledgement sent to the reporting party within SLA. |
| CNOTE-0280718-0-1 | CASE-0280718-0 | 2023-01-05 | Eloise Mubarak | no | Initial intake call completed. Scope of the concern documented. |
| CNOTE-0280718-0-0 | CASE-0280718-0 | 2023-01-01 | Naomi B. Aoki | yes | Referred to the accommodations team for assessment. |